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E-MAIL.....support@catgenie.com
CALL........1-888-SELF-WASH or 1-888-735-3927
FAX..........484-654-0154
MAIL........PetNovations, Suite 100
MAIL........Valley Forge Business Center
MAIL........705 General Washington Avenue
MAIL........Norristown, PA 19403
OFFICE HOURS....9 a.m. to 10 p.m. eastern time Monday – Friday.
10 a.m. to 6 p.m. eastern time Saturday and Sunday.
Dear CatGenie Cat Lover,
If you ever have to contact us we hope it is with good news.
However if you have a problem, please, please contact us. A happy, satisfied customer is our priority. Cat lovers who chose the CatGenie become part of our family. And we take care of family.
We welcome your comments and ideas. We like to hear what you have to say and plan to have a forum for all our customers.
Rick Mellinger,
President PetNovations, North American Division
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"My personal goal
is to make sure that we are known as
a world class organization
that exceeds customer
service expectations." Gigi Reynolds
Customer Service Manager
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