If you have an issue with your CatGenie, please CALL.
Monday through Friday:
9 a.m. to 10 p.m. eastern time.
Saturday & Sunday
10 a.m. to 7 p.m. eastern time
If you ever have to contact us we hope it is with good news. However if you have a problem, please, please contact us. A happy, satisfied customer is our priority. Cat lovers who chose the CatGenie become part of our family. And we take care of family. We welcome your comments and ideas. We like to hear what you have to say and plan to have a forum for all our customers.
Suzy, Nick, Ida, Syreeta, Leslie, Don, Mike, Jerrell, Melissa B, Terrance, Cory, Avery, Steven, Matt, Dave, Karen, Alyssa, Dave M, Erel, Alon, & Carlos the cat.