Introducing Cats to CatGenie

Life without litter will be a new adventure for both you and your cat. For most cats, the process is as simple as letting them know that the new litter box-like roommate is a good thing and they will figure out the rest.
Most cats take to life with CatGenie quickly and easily, but others may need some extra support. We've helped close to a million cats and their owners transition to life with CatGenie and we'll be here to help you too!

CAT ACCLIMATION TIPS


START WITH CONFIDENCE.Ā 

Your approach to the transition is critical to the process. It is key to calmly and confidently support your cat as they acclimate to using the CatGenie. If YOU believe the CatGenie is an awesome addition to their lives, your cats will too. They will follow your lead!

BE POSITIVE.Ā 

When introducing your cat to CatGenie, stay calm, use a positive voice and be very casual about the experience. Never force your cat into the CatGenie, but be sure to praise and reward them when they show interest in it. And when they start to use it, be sure to make it very clear to them that this is it's intended use and that you are VERY happy about it.

BE PATIENT.Ā 

Once a cat is shown a Bowl of Granules, 90% know exactly what it is for and will use it to go almost immediately. But sometimes a cat will need a little more time to accept changes, sometimes up to a few weeks. Be gentle but stick to a procedure and be consistent. Nearly all cats will have adapted to life with CatGenie by the end of the first month.

KEEP MOVING FORWARD.Ā 

If some of your cats are using the CatGenie but others are actively resistant or generally disinterested, donā€™t revert back to the litter box. This will confuse the cats who have successfully acclimated. Instead continue testing the acclimation options for the resistant cat and let the CatGenie work its magic for the cats who have already acclimated.

HOW TO ACCLIMATE YOUR CATS TO CATGENIE


The following approach is successful in acclimating more than 90% of cats to using the CatGenie but you can personalize it to your catā€™s needs ā€“ you know them best! We recommend starting with this approach and if one or more of your cats is still not acclimated, try the Alternative Method.
Ā 
If you arenā€™t sure which will work best for your cat, please donā€™t hesitate to give our CatGenie Specialists a call at 1-877-735-3927. Weā€™re here to help!

PHASE 1: INTRODUCING THE CATGENIE

Finger pushing start on CatGenie automatic litter box control panel

STEP 1

After you setup your CatGenie, run your first cycle without your cats present.

Read more

We recommend watching a full cycle to familiarize yourself with what to expect. However, the process may startle your cats without your full attention focused on a pleasant and calm introduction. A less-than-ideal first interaction with CatGenie could impact your cat's relationship with it permanently. Be thoughtful and give yourself and your cat both the best chance at success.

Cat climbing into CatGenie automatic litter box

STEP 2

Once the CatGenie has finished its cycle, allow your cats to investigate it.

Read more

Allow them to approach the Unit at their own pace. Once they are near the Unit, treat and praise them while they explore to attach positivity to the new appliance. Donā€™t make a fuss over the Unit itself- act normal and natural.Ā  Be sure that the unit is NOT on an automatic cleaning mode just yet (Cat Activation or Time Activation). Reference your CatGenie Manuals for mode adjustment instructions.

PHASE 2: INTRODUCING THE CATGENIE

CatGenie automatic litter box next to standard litter box

STEP 3

If the CatGenie is located in a different location than the old litter box, place the old litter box near the CatGenie.

Read more

If you are moving the old box a long distance, it may be necessary to move it a little at a time to not alarm your cat, and delay setting up your CatGenie until they are comfortable using their existing cat box in the new location.Ā 

Hand scooping litter box

STEP 4

Donā€™t clean the old litter box. Most cats will naturally be turned off by the dirty litter box and drawn to the fresh, clean CatGenie.

Read more

We know- you got a CatGenie to help your house smell LESS like a dirty litter box. But cats are drawn to clean and the best way to demonstrate to them the incredibly clean experience they will have using their new CatGenie is to make the old way as unpleasant as possible.

NEVER put cat litter of ANY kind in a CatGenie.

PHASE 3: TRANSITION TO CATGENIE

Finger pressing cycle button on CatGenie automatic litter box

STEP 5

Continue to run the CatGenie on Manual mode for at least a few days, once or twice per day per cat, even if you donā€™t think they are using it.

Read more

Some cats may initially be startled by the sights and sounds of the CatGenie cleaning cycle, so you'll want to run it manually to control their experience with the new unit. Once your cats are comfortably using the CatGenie, you can transition to using the Automatic Modes to run cleaning cycles.Ā 

Close-up of cat inside CatGenie automatic litter box

STEP 6

Once all cats are consistently using the CatGenie, remove and dispose of the old litter box.

Read more

After a few days, nearly all cats will have figured out that litter=gross and CatGenie=clean. At that point, they will likely be using the CatGenie exclusively and you should be able to remove the old litter box without too much stress on your cat. However, if they are still not fully adapted to life with CatGenie, you may need to make the choice to remove the litter box to push them towards use of their new box.

Enjoy your new litter-free life with your cat!

ALTERNATE METHOD


This option may be best if your cat has been particularly sensitive to changes in their litter in the past. You may want to order an additional box or two of Washable Granules if you use this method.
Litter box mixed with CatGenie washable granules
STEP 1

Add Granules on top of your cat's existing litter and box. Scoop solids and clean out liquid waste daily. Gradually increase the percentage of Granules vs Litter over time.

Cat standing in CatGenie automatic litter box
STEP 2

Once your cats are using mostly Washable Granules in the old litter box, add fresh Granules to the CatGenie, and proceed to the transition process as detailed above.

NEVER put cat litter of ANY kind in a CatGenie.

CAT ACCLIMATION FAQ


How long will it take for my cat to consistently use the CatGenie?

More than 90% of cats adjust within a few days. However, cats do all have their own personalities and adjust to new things in their environment at their own pace. Carefully read through our suggested approaches to acclimation and customize to suit your cat as best you can. Be positive and patient. Nearly all cats will have adapted to life with CatGenie by the end of the first month.Ā 

How often should I run my CatGenie cleaning cycle?Ā 

We recommend running your CatGenie at least twice per day, per cat to ensure peak performance. I.E. 2 times per day for 1 cat, 4 times per day for 2 cats, 6 times per day for 3 cats.Ā 

How many cats can use each CatGenie Unit?Ā 

Up to three cats can use one CatGenie Unit, but only if the cleaning cycles are being run by Cat Activation- meaning the box will always be clean for the next cat. If you prefer Time Activation or Manual Mode, we recommend one CatGenie for every two cats in your home. Most families with more than 2 cats prefer to have multiple CatGenies.Ā 

My cat likes to dig more than most in his litter box ā€“ should I add more than one box of Granules?Ā 

No, do not overfill. Only fill the Washable Granules to the ā€œFill Lineā€ indentation on the bowl. Too many or too few Granules can cause improper cleaning and or separation of waste.

What happens if my cat enters the bowl during a cycle?Ā 

While this rarely happens, the GenieEyes will detect that your cat has entered the bowl and Pause the cycle until he has safely exited. After 1 minute, if clear, the Cycle will automatically resume and complete.Ā 

What happens if the unit is scheduled to start but my cat is in the bowl?Ā 

The GenieEyes will sense that your cat is using the CatGenie and will not run a cycle until 10 minutes after he has safely exited the bowl. If another cat enters before the cycle begins, it will delay the cycle for another 10 minutes.

WE'VE GOT YOUR BACK!

Our CatGenie Specialists are available 7 days a week to help you and your cat have a great experience with CatGenie. Once you've crossed over to the litter-free side, you'll wonder why you waited so long!

Introducing Cats to CatGenie

Cat climbing into CatGenie automatic litter box
Life without litter will be a new adventure for both you and your cat. For most cats, the process is as simple as letting them know that the new litter box like roommate is a good thing and they will figure out the rest.
Most cats take to life with CatGenie quickly and easily, but others may need some extra support. We've helped over a half a million cats and their owners transition to life with CatGenie and we'll be here to help you too!

CAT ACCLIMATION TIPS


START WITH CONFIDENCE.Ā 

Your approach to the transition is critical to the process. It is key to calmly and confidently support your cat as they acclimate to using the CatGenie. If YOU believe the CatGenie is an awesome addition to their lives, your cats will too. They will follow your lead!

BE POSITIVE.Ā 

When introducing your cat to CatGenie, stay calm, use a positive voice and be very casual about the experience. Never force your cat into the CatGenie, but be sure to praise and reward them when they show interest in it. And when they start to use it, be sure to make it very clear to them that this is it's intended use and that you are VERY happy about it.

BE PATIENT.Ā 

Once a cat is shown a Bowl of Granules, 90% know exactly what it is for and will use it to go almost immediately. But sometimes a cat will need a little more time to accept changes, sometimes up to a few weeks. Be gentle but stick to a procedure and be consistent. Nearly all cats will have adapted to life with CatGenie by the end of the first month.

KEEP MOVING FORWARD.Ā 

If some of your cats are using the CatGenie but others are actively resistant or generally disinterested, donā€™t revert back to the litter box. This will confuse the cats who have successfully acclimated. Instead continue testing the acclimation options for the resistant cat and let the CatGenie work its magic for the cats who have already acclimated.

HOW TO ACCLIMATE YOUR CATS TO CATGENIE


The following approach is successful in acclimating more than 90% of cats to using the CatGenie but you can personalize it to your catā€™s needs ā€“ you know them best! We recommend starting with this approach and if one or more of your cats is still not acclimated, try the Alternative Method.
Ā 
If you arenā€™t sure which will work best for your cat, please donā€™t hesitate to give our CatGenie Specialists a call at 1-877-735-3927. Weā€™re here to help!

PHASE 1: INTRODUCING THE CATGENIE

Finger pushing start on CatGenie automatic litter box control panel

STEP 1

After you setup your CatGenie, run your first cycle without your cats present.

Read more

We recommend watching a full cycle to familiarize yourself with what to expect. However, the process may startle your cats without your full attention focused on a pleasant and calm introduction. A less-than-ideal first interaction with CatGenie could impact your cat's relationship with it permanently. Be thoughtful and give yourself and your cat both the best chance at success.

Cat climbing into CatGenie automatic litter box

STEP 2

Once the CatGenie has finished its cycle, allow your cats to investigate it.

Read more

Allow them to approach the Unit at their own pace. Once they are near the Unit, treat and praise them while they explore to attach positivity to the new appliance. Donā€™t make a fuss over the Unit itself- act normal and natural.Ā  Be sure that the unit is NOT on an automatic cleaning mode just yet (Cat Activation or Time Activation). Reference your CatGenie Manuals for mode adjustment instructions.

PHASE 2: INTRODUCING THE CATGENIE

CatGenie automatic litter box next to standard litter box

STEP 3

If the CatGenie is located in a different location than the old litter box, place the old litter box near the CatGenie.

Read more

If you are moving the old box a long distance, it may be necessary to move it a little at a time to not alarm your cat, and delay setting up your CatGenie until they are comfortable using their existing cat box in the new location.Ā 

Hand scooping litter box

STEP 4

Donā€™t clean the old litter box. Most cats will naturally be turned off by the dirty litter box and drawn to the fresh, clean CatGenie.

Read more

We know- you got a CatGenie to help your house smell LESS like a dirty litter box. But cats are drawn to clean and the best way to demonstrate to them the incredibly clean experience they will have using their new CatGenie is to make the old way as unpleasant as possible.

NEVER put cat litter of ANY kind in a CatGenie.

PHASE 3: TRANSITION TO CATGENIE

Finger pressing cycle button on CatGenie automatic litter box

STEP 5

Continue to run the CatGenie on Manual mode for at least a few days, once or twice per day per cat, even if you donā€™t think they are using it.

Read more

Some cats may initially be startled by the sights and sounds of the CatGenie cleaning cycle, so you'll want to run it manually to control their experience with the new unit. Once your cats are comfortably using the CatGenie, you can transition to using the Automatic Modes to run cleaning cycles.Ā 

Close-up of cat inside CatGenie automatic litter box

STEP 6

Once all cats are consistently using the CatGenie, remove and dispose of the old litter box.

Read more

After a few days, nearly all cats will have figured out that litter=gross and CatGenie=clean. At that point, they will likely be using the CatGenie exclusively and you should be able to remove the old litter box without too much stress on your cat. However, if they are still not fully adapted to life with CatGenie, you may need to make the choice to remove the litter box to push them towards use of their new box.

Enjoy your new litter-free life with your cat!

ALTERNATE METHOD


This option may be best if your cat has been particularly sensitive to changes in their litter in the past. You may want to order an additional box or two of Washable Granules if you use this method.
Litter box mixed with CatGenie washable granules
STEP 1

Add Granules on top of your cat's existing litter and box. Scoop solids and clean out liquid waste daily. Gradually increase the percentage of Granules vs Litter over time.

Cat standing in CatGenie automatic litter box
STEP 2

Once your cats are using mostly Washable Granules in the old litter box, add fresh Granules to the CatGenie, and proceed to the transition process as detailed above.

NEVER put cat litter of ANY kind in a CatGenie.

CAT ACCLIMATION FAQ


How long will it take for my cat to consistently use the CatGenie?

More than 90% of cats adjust within a few days. However, cats do all have their own personalities and adjust to new things in their environment at their own pace. Carefully read through our suggested approaches to acclimation and customize to suit your cat as best you can. Be positive and patient. Nearly all cats will have adapted to life with CatGenie by the end of the first month.Ā 

How often should I run my CatGenie cleaning cycle?Ā 

We recommend running your CatGenie at least twice per day, per cat to ensure peak performance. I.E. 2 times per day for 1 cat, 4 times per day for 2 cats, 6 times per day for 3 cats.Ā 

How many cats can use each CatGenie Unit?Ā 

Up to three cats can use one CatGenie Unit, but only if the cleaning cycles are being run by Cat Activation- meaning the box will always be clean for the next cat. If you prefer Time Activation or Manual Mode, we recommend one CatGenie for every two cats in your home. Most families with more than 2 cats prefer to have multiple CatGenies.Ā 

My cat likes to dig more than most in his litter box ā€“ should I add more than one box of Granules?Ā 

No, do not overfill. Only fill the Washable Granules to the ā€œFill Lineā€ indentation on the bowl. Too many or too few Granules can cause improper cleaning and or separation of waste.

What happens if my cat enters the bowl during a cycle?Ā 

While this rarely happens, the GenieEyes will detect that your cat has entered the bowl and Pause the cycle until he has safely exited. After 1 minute, if clear, the Cycle will automatically resume and complete.Ā 

What happens if the unit is scheduled to start but my cat is in the bowl?Ā 

The GenieEyes will sense that your cat is using the CatGenie and will not run a cycle until 10 minutes after he has safely exited the bowl. If another cat enters before the cycle begins, it will delay the cycle for another 10 minutes.

WE'VE GOT YOUR BACK!

Our CatGenie Specialists are available 7 days a week to help you and your cat have a great experience with CatGenie. Once you've crossed over to the litter-free side, you'll wonder why you waited so long!

Introducing Cats to CatGenie

Cat climbing into CatGenie automatic litter box
Life without litter will be a new adventure for both you and your cat. For most cats, the process is as simple as letting them know that the new litter box-like roommate is a good thing and they will figure out the rest.
Most cats take to life with CatGenie quickly and easily, but others may need some extra support. We've helped close to a million cats and their owners transition to life with CatGenie and we'll be here to help you too!

CAT ACCLIMATION TIPS


START WITH CONFIDENCE.Ā 

Your approach to the transition is critical to the process. It is key to calmly and confidently support your cat as they acclimate to using the CatGenie. If YOU believe the CatGenie is an awesome addition to their lives, your cats will too. They will follow your lead!

BE POSITIVE.Ā 

When introducing your cat to CatGenie, stay calm, use a positive voice and be very casual about the experience. Never force your cat into the CatGenie, but be sure to praise and reward them when they show interest in it. And when they start to use it, be sure to make it very clear to them that this is it's intended use and that you are VERY happy about it.

BE PATIENT.Ā 

Once a cat is shown a Bowl of Granules, 90% know exactly what it is for and will use it to go almost immediately. But sometimes a cat will need a little more time to accept changes, sometimes up to a few weeks. Be gentle but stick to a procedure and be consistent. Nearly all cats will have adapted to life with CatGenie by the end of the first month.

KEEP MOVING FORWARD.Ā 

If some of your cats are using the CatGenie but others are actively resistant or generally disinterested, donā€™t revert back to the litter box. This will confuse the cats who have successfully acclimated. Instead continue testing the acclimation options for the resistant cat and let the CatGenie work its magic for the cats who have already acclimated.

HOW TO ACCLIMATE YOUR CATS TO CATGENIE


The following approach is successful in acclimating more than 90% of cats to using the CatGenie but you can personalize it to your catā€™s needs ā€“ you know them best! We recommend starting with this approach and if one or more of your cats is still not acclimated, try the Alternative Method.
Ā 
If you arenā€™t sure which will work best for your cat, please donā€™t hesitate to give our CatGenie Specialists a call at 1-877-735-3927. Weā€™re here to help!

PHASE 1: INTRODUCING THE CATGENIE

Finger pushing start on CatGenie automatic litter box control panel

STEP 1

After you setup your CatGenie, run your first cycle without your cats present.

Read more

We recommend watching a full cycle to familiarize yourself with what to expect. However, the process may startle your cats without your full attention focused on a pleasant and calm introduction. A less-than-ideal first interaction with CatGenie could impact your cat's relationship with it permanently. Be thoughtful and give yourself and your cat both the best chance at success.

Cat climbing into CatGenie automatic litter box

STEP 2

Once the CatGenie has finished its cycle, allow your cats to investigate it.

Read more

Allow them to approach the Unit at their own pace. Once they are near the Unit, treat and praise them while they explore to attach positivity to the new appliance. Donā€™t make a fuss over the Unit itself- act normal and natural.Ā  Be sure that the unit is NOT on an automatic cleaning mode just yet (Cat Activation or Time Activation). Reference your CatGenie Manuals for mode adjustment instructions.

PHASE 2: INTRODUCING THE CATGENIE

CatGenie automatic litter box next to standard litter box

STEP 3

If the CatGenie is located in a different location than the old litter box, place the old litter box near the CatGenie.

Read more

If you are moving the old box a long distance, it may be necessary to move it a little at a time to not alarm your cat, and delay setting up your CatGenie until they are comfortable using their existing cat box in the new location.Ā 

Hand scooping litter box

STEP 4

Donā€™t clean the old litter box. Most cats will naturally be turned off by the dirty litter box and drawn to the fresh, clean CatGenie.

Read more

We know- you got a CatGenie to help your house smell LESS like a dirty litter box. But cats are drawn to clean and the best way to demonstrate to them the incredibly clean experience they will have using their new CatGenie is to make the old way as unpleasant as possible.

NEVER put cat litter of ANY kind in a CatGenie.

PHASE 3: TRANSITION TO CATGENIE

Finger pressing cycle button on CatGenie automatic litter box

STEP 5

Continue to run the CatGenie on Manual mode for at least a few days, once or twice per day per cat, even if you donā€™t think they are using it.

Read more

Some cats may initially be startled by the sights and sounds of the CatGenie cleaning cycle, so you'll want to run it manually to control their experience with the new unit. Once your cats are comfortably using the CatGenie, you can transition to using the Automatic Modes to run cleaning cycles.Ā 

Close-up of cat inside CatGenie automatic litter box

STEP 6

Once all cats are consistently using the CatGenie, remove and dispose of the old litter box.

Read more

After a few days, nearly all cats will have figured out that litter=gross and CatGenie=clean. At that point, they will likely be using the CatGenie exclusively and you should be able to remove the old litter box without too much stress on your cat. However, if they are still not fully adapted to life with CatGenie, you may need to make the choice to remove the litter box to push them towards use of their new box.

Enjoy your new litter-free life with your cat!

ALTERNATE METHOD


This option may be best if your cat has been particularly sensitive to changes in their litter in the past. You may want to order an additional box or two of Washable Granules if you use this method.
Litter box mixed with CatGenie washable granules
STEP 1

Add Granules on top of your cat's existing litter and box. Scoop solids and clean out liquid waste daily. Gradually increase the percentage of Granules vs Litter over time.

Cat standing in CatGenie automatic litter box
STEP 2

Once your cats are using mostly Washable Granules in the old litter box, add fresh Granules to the CatGenie, and proceed to the transition process as detailed above.

NEVER put cat litter of ANY kind in a CatGenie.

CAT ACCLIMATION FAQ


How long will it take for my cat to consistently use the CatGenie?

More than 90% of cats adjust within a few days. However, cats do all have their own personalities and adjust to new things in their environment at their own pace. Carefully read through our suggested approaches to acclimation and customize to suit your cat as best you can. Be positive and patient. Nearly all cats will have adapted to life with CatGenie by the end of the first month.Ā 

How often should I run my CatGenie cleaning cycle?Ā 

We recommend running your CatGenie at least twice per day, per cat to ensure peak performance. I.E. 2 times per day for 1 cat, 4 times per day for 2 cats, 6 times per day for 3 cats.Ā 

How many cats can use each CatGenie Unit?Ā 

Up to three cats can use one CatGenie Unit, but only if the cleaning cycles are being run by Cat Activation- meaning the box will always be clean for the next cat. If you prefer Time Activation or Manual Mode, we recommend one CatGenie for every two cats in your home. Most families with more than 2 cats prefer to have multiple CatGenies.Ā 

My cat likes to dig more than most in his litter box ā€“ should I add more than one box of Granules?Ā 

No, do not overfill. Only fill the Washable Granules to the ā€œFill Lineā€ indentation on the bowl. Too many or too few Granules can cause improper cleaning and or separation of waste.

What happens if my cat enters the bowl during a cycle?Ā 

While this rarely happens, the GenieEyes will detect that your cat has entered the bowl and Pause the cycle until he has safely exited. After 1 minute, if clear, the Cycle will automatically resume and complete.Ā 

What happens if the unit is scheduled to start but my cat is in the bowl?Ā 

The GenieEyes will sense that your cat is using the CatGenie and will not run a cycle until 10 minutes after he has safely exited the bowl. If another cat enters before the cycle begins, it will delay the cycle for another 10 minutes.

WE'VE GOT YOUR BACK!

Our CatGenie Specialists are available 7 days a week to help you and your cat have a great experience with CatGenie. Once you've crossed over to the litter-free side, you'll wonder why you waited so long!
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